The domain management lifecycle spans multiple stakeholder roles across years of domain ownership. Over time this area has become increasingly complex. Nefarious actors have recognized that the DNS is a weak point in corporate IT security that is relatively easily compromised.
Only an end-to-end change management system can reliably establish visibility and control over every domain, related DNS hygiene, TLS certificates and DNS security settings to improve enterprise security, compliance, and performance. Essential capabilities of an effective change management system must minimally include:
- Integration between a single, enterprise-grade domain registrar and a primary DNS service, plus secondary backup DNS service
- Access to domain and DNS change management; hierarchically permissioned by approved role and password-secured using MFA or SSO
- A tamper-proof audit log of every change by user
- Automatic communication of all changes to designated management via alerts
Most importantly, the change management system must provide a fully integrated “single pane of glass” view of not only the domain portfolio, but all ancillary services: DNS values, TLS certificates, and all DNS security settings. Extreme ease of use to all stakeholders is essential to promote no-exceptions usership, and 100% error-free compliance.
By placing all domain and DNS-related change management operations under a single control system, domain lifecycle management becomes pain-free. Compliance is automatically enforced via a rules-based system, eliminating human error. Error detection and automatic remediation reduces labor while ensuring flawless domain and DNS operations. System-generated reports such as DNS traffic by domain can help management identify unnecessary domains to reduce overall portfolio size.

Authentic Web is a solutions provider bringing together in a single control system, approval workflow, compliance audit, domain registrar, DNS, and TLS management all dedicated to helping enterprise domain stakeholders.