There is no centralized single pane of glass system and internal ownership to manage this area.
We have teams that manage different parts of our DNS ecosystem. Stakeholders include IT, Infrastructure, InfoSec, DevOps, and of course, shadow IT across several business units.
Stakeholders have the product, digital and IP teams on the business side. Everyone needs domains, but no one owns them to ensure they’re managed using best practices.
If these symptoms and conditions of dated business process managing domains, DNS and certificates are familiar to you, then your foundation is built on hope. You will experience an outage; you likely have already had incidents that beg the need to rethink and modernize. We keep talking about fixing it, but nothing ever happens. Now with the increase in the DNS threat landscape and a growing digital surface area on the DNS, it is time to act.