At Authentic Web Inc. (“Authentic Web”, “we”, “our” and “us”) we are committed to protecting your privacy, and support a general policy of openness about how we collect, use and disclose your personal information.
What Personal Information We Collect
The personal information we may collect in the course of you accessing or using the Website or the Services (including through your initial registration for a subscription account and the subsequent administration of that account) may include, but is not limited to, the following:
Your first and last names;
Your contact information (such as your personal or work e-mail addresses, telephone numbers, or both); and
Your company name, job function and position in the company, thumbnail photograph (should you elect to upload one), location of work and other information as may be required from time to time to utilize our service. (“Customer Data”).
How We Use Your Personal Information
We use your personal information to:
Provide you with personalized Services and a personalized experience on our Website and interactive communication;
Provide you with timely and reliable Services;
Do all the things necessary to administer those Services and the Website;
Research, develop, manage, protect and improve those Services and the Website;
Advise you about new products and services that may be of interest to you;
Develop and maintain our relationship with you and communicate with you;
Bill you for our Services; and
Collect outstanding debts.
When We Disclose Your Personal Information
Except with your consent, we will not sell, license, trade or rent your personal information to or with others.
Authentic Web reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.
Authentic Web also reserves the right to disclose or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Authentic Web or of any of the business or assets or shares of Authentic Web or a division thereof in order for you to continue to receive the same products and services from the third party.
If you are using our Services as a registered user in connection with an enterprise-wide service arrangement, Authentic Web may also make certain personal information contained in your profile (such as, but not limited to, your name, email address and any thumbnail photograph you choose to upload) available to other registered users within your organization.
Knowledge and Consent
Authentic Web collects personal information about you, from you, or from third parties you authorize us to collect such information from, only when you voluntarily provide it or authorize us to collect it. Typically, we will seek consent for the use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use.
The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances.
We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.
Use for Marketing Purposes
If you have not opted out of receiving marketing materials, we may also use (but will not disclose) your personal information to promote and market additional goods, services and special offers from us, including by means of direct marketing. You can choose not to allow us to use or disclose your personal information for direct marketing purposes by contacting us as outlined below (see “Contacting Us”).
When you visit our website, we may place a text file called a “cookie” in the browser directory of your computer’s hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. The cookie cannot be read by any website other than the one that set up the cookies. Some browsers can be set to reject all cookies. If you choose to modify your browser in this manner, some pages of this website may not function properly.
How We Protect Your Personal Information
Authentic Web makes commercially reasonable efforts to ensure that personal information collected in the course of you accessing or using the Website or the Services is protected against loss, theft and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Access to such personal information is restricted to selected employees or representatives. In addition, Authentic Web employs generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect personal information against loss and unauthorized access.
Links to Third Party Sites
Retention and Storage of Your Personal Information
Authentic Web retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purposes(s) remains valid after termination of our relationship with you.
Correcting or Updating Your Information
Attention Privacy Officer, Peter LaMantia
If the Privacy Officer does not resolve the issue to your satisfaction, you may contact the Privacy Commissioner of Canada.
Office of the Privacy Commissioner of Canada
30 Victoria Street
Phone: 1 800 282-1376